Privacy Policy

This privacy policy applies to the Rockflow application (hereby referred to as “Application”) for mobile devices (hereby referred to as “Service Provider”) as a Free service. This service is intended for use “AS IS”.

Information Collection and Use

The Application collects information when you download and use it. This information may include:

  • Your device’s Internet Protocol address (e.g. IP address)
  • The time spent on the Application
  • The operating system you use on your mobile device

The Application does not gather precise information about the location of your mobile device.

The Service Provider may use the information you provide to contact you from time to time to provide you with important information, required notices, and marketing promotions.

For a better experience while using the Application, the Service Provider may require you to provide personally identifiable information, including but not limited to First Name, Last Name, Email, and Phone Number. The information collected will be retained and used as described in this Privacy Policy.

Information We Collect

The personal information that you are asked to provide, and the reasons for requesting it, will be clearly stated at the point of data collection.

If you contact us directly, we may receive additional information such as your name, email address, phone number, the contents of your message and/or attachments, and any other information you choose to provide.

When registering for an account, we may ask for your contact information, including your name, address, email address, and telephone number.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to help the Service Provider improve the Application and services. The Service Provider may share your information with third parties as described in this privacy statement.

Please note that the Application uses third-party services that have their own privacy policies. Below are links to the privacy policies of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

  • As required by law (e.g., to comply with a subpoena or similar legal process)
  • When disclosure is necessary to protect rights, your safety, or the safety of others; investigate fraud; or respond to a government request
  • With trusted service providers who work on our behalf, do not use the information independently, and adhere to this privacy policy

Opt-Out Rights

You can stop all collection of information by the Application by uninstalling it. You may use the standard uninstall process available on your device or through the app marketplace.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time afterward. If you would like us to delete your User Provided Data, please contact us at support@rockflow.pro and we will respond in a reasonable timeframe.

Children

The Service Provider does not knowingly solicit or collect data from children under the age of 18. The Application is not intended for anyone under 18. If we discover that a child under 18 has provided personal information, we will promptly delete it from our servers. If you are a parent or guardian and believe your child has provided personal information, please contact us at support@rockflow.pro.

Security

We are committed to safeguarding your information. The Service Provider uses physical, electronic, and procedural safeguards to protect the data it processes and stores.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page. Continued use of the Application after changes have been made constitutes acceptance of those changes.

Effective Date: 2025-01-01

Your Consent

By using the Application, you consent to the processing of your information as outlined in this Privacy Policy, both now and as amended in the future.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: support@rockflow.pro